16090 City Walk, Sugar Land, Texas 77479
Frequently Asked Questions
What time is check-in and check-out?
Check-in is at 4:00 PM and check-out is at 12:00 PM.
How old do you have to be to check-in?
The minimum check-in age is 21+.
How far are you located from the nearest airport?
The nearest airport is Sugar Land Regional Airport and we are located less than 2 miles away. The nearest international airport is William P. Hobby Airport and we are 19 miles away.
Do you offer shuttle service to the airport?
No, we do not offer shuttle service.
Does your hotel offer complimentary Wi-fi?
Yes, Wi-fi is complimentary in all guestrooms and public areas for hotel guests.
Do you have a pool?
Yes, we have an outdoor pool that’s open Monday-Sunday from 6:00 AM-11:00 PM.
Do you have a fitness center?
Yes, we have a 24-hour fitness center with cardio equipment and free weights.
Where can I see the current event menus?
You can view the current menus here.
How much is parking?
We offer complimentary on-site parking. We also offer valet parking services for a nightly fee of $25 + tax.
Are pets allowed?
We have a strict no pets allowed policy.
What dining options are available on property?
The Burning Pear is our on-site restaurant offering award-winning Texas regional cuisine. We also have an in-house Starbucks.
What are some popular local attractions?
Our hotel is located within walking distance of over 300 stores and 50 restaurants. Also nearby is the Downtown Aquarium, Kemah Boardwalk & Sugar Land Ice and Sports Center.
Do you have on-site laundry?
Yes, we have on-site laundry and valet dry cleaning.
Is smoking allowed on-property?
All guest rooms and public spaces are 100% non-smoking.
Do your guest rooms include a mini-fridge and microwave?
We only offer an in-room mini-fridge. There are no microwaves in the guest rooms.
How much are incidentals?
We authorize $50 a night for incidentals a night. Please note we only accept credit cards for this transaction.
Do you have any allergy friendly rooms?
Yes! We offer Pure Wellness rooms. These room types are great for those wanting an enhanced overall wellbeing, superior indoor air quality, and anti-viral & anti-microbial protections on all hard surfaces.
How much meeting space do you have available?
We have 24,559 sq. ft. of meeting space.
How many people can your largest space accommodate?
Our largest space accommodates up to 1,400 guests reception style. The meeting space is 15,500 sq. ft. and one of the largest ballrooms in the Houston area.
How far away are you located from Downtown Houston?
We are located about 30 minutes away from Downtown Houston.