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Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway · Kissimmee, Florida 34746 USA

ICE!® Special Experiences

Christmas at Gaylord Palms


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Whether you have a large group, are celebrating a special occasion or are looking to enhance your Christmas at Gaylord Palms experience, our group sales team can assist with planning your unforgettable festive fun!

For tickets & information: +1-407-586-0373


Field Trips

If you're looking for a field trip that includes not only educational information but also gives students a chance to enjoy a 9-degree winter wonderland, ICE! is your wintertime trip. Special ICE! ticket discounts are available to student groups.

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Performance Groups

Celebrate the holiday season and show off your students' talents with a live performance during Christmas at Gaylord Palms. We invite bands, dancers, instrument players and singers to showcase their talents on our Alpine Village Stage. Special ICE! ticket discounts are available to performance groups.

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Scout Days

Bring your scout troop to Christmas at Gaylord Palms for Scout Days! Enjoy our 9-degree winter wonderland ICE!, created from two million pounds of hand-carved ice. Plus, complete our educational guide and Florida Explorer Scavenger Hunt on a trek through our St. Augustine, Everglades and Key West atriums.

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Baby Gender Reveal Parties

Our customizable packages include admission to ICE! as well as exciting and unique ways to reveal if you're having a boy or a girl! Options include a private party in our Alpine Village Sweet Shop, Private Character Meet & Greets, Escape Room Experience, or a custom-carved ice sculpture. Prices vary.

Propose in ICE!

Let our team coordinate your perfect wedding proposal to the one you love. You'll both get "chills" during your memorable moment in our 9-degree hand-carved holiday exhibit. Christmas at Gaylord Palms is the perfect unique setting for your holiday proposal.

ICE! Proposal Package - $199*

  • One (1) consultation and walk through with a Proposal Coordinator
  • Two (2) adult tickets to ICE!
  • VIP access to ICE! and hot chocolate
  • A professional photographer and one (1) commemorative photo
  • Gift certificate for two (2) tickets to the following year's ICE! exhibit

Optional Add-On to ICE! Proposal Package

  • One (1) ICE! Picture Flash Drive with copyright privileges, complete with all photos taken of the couple during the proposal - $75
  • Before or after the proposal, enjoy a romantic couples massage to make your day even more memorable. Special discounts apply.

ICE! Deluxe Proposal Package - $499*

All inclusions from the ICE! Proposal Package plus:

  • ICE! ornament
  • One (1) ICE! Picture Flash Drive with copyright privileges, complete with all photos taken of the couple during the proposal
  • "Will you Marry Me?" carved into an ICE! block

Optional Add-On to ICE! Deluxe Package

  • Custom carved ICE! block (name personalization) - $50*

Christmas at Gaylord Palms VIP Experience

Spend the day with your family on a private VIP Experience at Christmas at Gaylord Palms! In addition to providing non-stop festive fun, our expert holiday guides provide special perks like skip-the-line, VIP seating and an exclusive demonstration with our ice carvers.


The Ultimate ICE! Birthday Bash

Celebrate your child's big day with a birthday party at Christmas at Gaylord Palms. Invite their friends to experience our unforgettable winter wonderland ICE!, a 9-degree walk-through attraction featuring colorful, life-sized ice sculptures and five two-story ice slides. Then enjoy an exclusive meet & greet with the jolliest hostess of all - Mrs. Claus!

Package includes:

  • VIP, Skip-the-Line Admission to ICE!
  • Private Character Meet & Greet
  • Private Mrs. Claus' Christmas Traditions, including a special Happy Birthday song
  • Professional photography of the group provided by DEI
  • One (1) free parent chaperone per minimum of 10 children

Reservations: Must call 407-586-0373 or email to book

*Additional Tickets for ICE! may be purchased for the same time slot, date and time and is based on availability. Subject to sales tax and service fee.

Proposal Packages require at least 7 days' notice. Date and times for proposals are subject to availability.

THE POLAR EXPRESS and all related characters and elements © & ™ Warner Bros. Entertainment Inc. (s19)

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