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Gaylord Palms Resort & Convention Center

6000 West Osceola Parkway · Kissimmee, Florida 34746 USA

Christmas at Gaylord Palms


November 25, 2019 - January 5, 2020
Alpine Village at Gaylord Palms

ICE! is back at Gaylord Palms with an all-new theme featuring THE POLAR EXPRESS™. Take a journey of imagination through this heart-warming story as a young child embarks on a magical adventure to the North Pole while learning about friendship, bravery and the true spirit of Christmas. Experience this adventure through hand-carved sculptures and displays made from more than 2 million pounds of ice. 

ICE! is an indoor winter wonderland kept at a chilly 9 degrees featuring:

• Colorful, life-sized ice sculptures and five two-story ice slides
• Hand-carved scenes from the heart-warming holiday movie, The Polar Express
• The Frostbite Factory - a live ice carving zone with artisans from Harbin, China.
• A separate area dedicated to the majestic Nativity in crystal-clear ice
• Learn more about The Making of ICE! 

Know Before You Go

• Ticket sales will end 30 minutes prior to listed attraction closing time.
• The ICE! attraction is a self-guided, walk through experience that lasts approximately 15-30 minutes. In total, you should plan to spend anywhere from 30 minutes to 2 hours for the entire ICE! experience.
View ICE FAQs and Safety Rules



Special Discounts

• Florida Resident Offer: Florida residents can use promo code FLR19 to save $5 on ICE! tickets

Military and First Responder Appreciation Offer - Box Office Only
Save up to 20% on ICE! tickets.
This exclusive offer is for active duty military, veterans, police, EMT, and firefighter personnel only. Tickets must be purchased at the box office. Valid I.D. required. Subject to tax and service fee. Maximum of 6 tickets per ID.


Marriott Bonvoy Offers >>
Members receive exclusive discounts on ICE! Tickets and Room-only Rates. To be announced soon! Sign up and be the first to know about our exclusive offers for Marriott Bonvoy Members.

Not valid with any other offers or discounts and subject to blackout dates. Only valid for tickets to ICE! Discount applies to non-promotional room only rates.

ICE! Special Experiences

Get everyone in the spirit of the holidays and enhance your ICE! experience. We offer packages for wedding proposal opportunities and gender reveal celebrations to the ultimate birthday bash and school field trips.

Contact our group sales team at 407-586-0373 or [email protected]


November 25, 2019 - January 5, 2020
Hours of Operation: Vary by day and subject to change. | Location: Alpine Village at Gaylord Palms
For tickets and information: +1-407-586-4423

Purchase Tickets 


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