Policies
Final Attendance Guarantee
The Guarantee of Attendance will be required by 10:00 a.m., three (3) business days prior to the start of your event.
Should a guarantee not be submitted by the required time, the estimated number of attendees on the signed event order (or signed contract) will become the guarantee of attendance.
Once a guarantee has been submitted only increases will be permitted. We prepare and staff to serve up to 3% over your guaranteed amount. Increases over the 3% may be subject to menu substitution and service staff adjustments.
Payment Terms
A deposit will be required at the time of signing the Catering Agreement. Payment may be made via check, cash or credit card. Final payment of all anticipated charges will be required (72) business hours in advance of the function. This may be made by cashier's check, cash or credit card. Payment by personal check will be accepted 10 business days or more in advance of the function. We regret that we cannot accept personal checks within 10 business days of the event. Should the payment received exceed the actual event amount, a refund will be given in the form that the payment was made. Please allow 45 days for processing by check. All packages are inclusive of 24% service charge and 9.25% sales tax.
