How to Spa
Recommended Attire
A locker is provided for your personal belongings. We will supply you with slippers and a robe. Your modesty during treatments is taken professional and seriously. During all spa treatments, please wear your underwear and our therapist will professionally drape you at all times.
We will respect you at all times throughout your treatment and we ask in return that you respect our therapists accordingly.
Suggested Arrival Time
We suggest that you arrive 15 minutes prior to your appointment so that you can change into the appropriate attire and relax before your treatment. All spa guests are invited to use our sauna facilities prior to their appointment. Please notify us at the time of booking if you wish to use our sauna and arrive 30 minutes prior to your appointment. The sauna can be used after your treatment without prior notice.
Cancellation Policy
We appreciate 24-hours' notice if you wish to change or cancel your appointment. As we roster our teams around your bookings, if no notice of a cancellation is given, cancellation fees will apply.
Please note: If you do arrive late, your treatment may be shortened to allow the therapist to be on time for their next appointment.
